How do I set up Two-Factor Authentication (2FA)?

Overview

Two-Factor Authentication (2FA) provides an extra layer of security for your FreePayroll account. Once enabled, you'll be asked to enter a verification code sent to your registered mobile phone whenever additional verification is required.

Before you begin

Before enabling 2FA, make sure:

• Your registered mobile phone number is up to date.
• You have access to your mobile phone to receive the verification code.

Enable Two-Factor Authentication

• From the bottom left-hand navigation menu, click your avatar.
• Select Settings.

• Open the Personal tab.
• Select Two-Factor Authentication.

• Click Continue to enable.

• A verification code will be sent to your registered mobile phone number.
• Enter the verification code when prompted.

• Once the code has been verified, Two-Factor Authentication will be enabled for your account.

Troubleshooting

I didn't receive the verification code

• Check that your registered mobile phone number is correct.
• Wait a few minutes and try again.
• Ensure your mobile phone has network coverage and can receive text messages.

The verification code isn't working

Check that you've entered the code exactly as received. If the code has expired, request a new one and try again.

Updated on: 14/07/2026