> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.freepayroll.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I set up Two-Factor Authentication (2FA)?

# How do I set up Two-Factor Authentication (2FA)?

### Overview
Two-Factor Authentication (2FA) provides an extra layer of security for your FreePayroll account. Once enabled, you'll be asked to enter a verification code sent to your registered mobile phone whenever additional verification is required.

## Before you begin
Before enabling 2FA, make sure:
* Your registered mobile phone number is up to date.
* You have access to your mobile phone to receive the verification code.

## Enable Two-Factor Authentication
* From the bottom left-hand navigation menu, click your **avatar**.
* Select **Settings**.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/f/a/17fa4f20d52a0f00/image_4oonkv.png =450x1201)

* Open the **Personal** tab.
* Select **Two-Factor Authentication**.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/f/a/17fa4f20d52a0f00/image_mpeda8.png =950x469)

* Click **Continue to enable**.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/f/a/17fa4f20d52a0f00/image_562cr8.png =950x469)

* A verification code will be sent to your registered mobile phone number.
* Enter the verification code when prompted.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/7/f/a/17fa4f20d52a0f00/image_2tz2xv.png =950x469)

* Once the code has been verified, Two-Factor Authentication will be enabled for your account.


## Troubleshooting
### I didn't receive the verification code
* Check that your registered mobile phone number is correct.
* Wait a few minutes and try again.
* Ensure your mobile phone has network coverage and can receive text messages.


### The verification code isn't working
Check that you've entered the code exactly as received. If the code has expired, request a new one and try again.