How do I resubmit a failed Full Payment Submission (FPS) ?

How to Resubmit a Failed FPS in FreePayroll

Resubmitting a failed Full Payment Submission (FPS) in FreePayroll is a straightforward process. Follow these steps to ensure your submission is successfully resubmitted:

Check the CSV File for Errors:
- If your FPS has failed, you should check the CSV file attached to the FreePayroll email about the failed submission. For further options on downloading the error, check
How can I download FPS Submissions ?
- Correct the errors listed in the CSV file before proceeding. If you are not sure about the error, please contact support.

Navigate to the Reports Section:
- On the left side menu, click on Reports.

Access HMRC Submissions:
- Under the Reports section, click on HMRC Submissions.
- Select Full Payment Submissions.

Select the Pay Run:
- A page will appear displaying all your pay schedules and pay runs.
- Locate and select the pay run that needs to be resubmitted.

Resubmit the Submission:
- A window will open showing all submissions for the selected pay run.
- In the top right corner, click the red Resubmit button.

Check Submission Status:
- After clicking resubmit, you should receive an email within one minute indicating the status of your submission.
- You can also refresh the page to check the updated status of the submission.

By following these steps, you can easily resubmit a failed FPS in FreePayroll. If you encounter any issues or need further assistance, please contact support.

Additional Tips:

- Ensure that all your details are correctly entered before resubmitting.
- Check your spam or junk folder if you do not receive the confirmation email.
- If the issue persists, please contact support.

Updated on: 10/10/2024